Not only doulas can help you set up and support you during breastfeeding sessions (positioning tips, latch, snacks, hydration, holding baby), but they can take care of everything else related to baby right after the feeding session is over, so that you can use your hours in between feeds to get more rest or accomplish tasks on your to-do list (e.g. eating, showering).

Yes! While working a postpartum shift at your place, I can prepare meals there with the ingredients provided in the house. For safety reasons, it is best to cook in the client’s kitchen using their own utensils and ingredients, so that you know exactly what is going into your food. If you have allergies, please notify the doula beforehand.

Please note that some doulas may have personal restrictions on foods or ingredients they won't handle or cook, so it's best to inquire first with the doula you are requesting.

Doulas by default will clean everything related to the baby care that is needed or got soiled while they are there (food fallen on the floor, utensils and bottles used, diapers in proper bins, etc). When babies sleep, extra housework may include wiping surfaces, sweeping/vacuuming/mopping floors, washing dishes, organising cabinets, tidying up toys/books on the floor, and meal prep. 

Any cleaning that requires gloves to perform safely is considered deep cleaning and therefore not part of the doula's work (e.g. toilet cleaning). We please ask our clients to have non-toxic cleaning products if those are to be used by the doulas, in order to protect their health and your family's.

Usually during postpartum appointments while babies are young, parents are inside the house while the doula cares for them. In the event that you are aware you will need to step out during the shift for appointments or errands outside the house, we ask clients that they inform the doula of where the baby's health card is located. If an emergency arises, the doula may need to call 911 first instead of the parent (a real medical emergency requires responders first and foremost), so the health card is necessary.

Unfortunately, personalised meal planning requires a full wellness and health assessment, evaluation, and meal design that takes more hours than are available during baby naps. Please check the nutrition page for separate packages that can tailor a meal plan to your specific postpartum recovery and/or breastfeeding needs.

Our night fees are higher than the daytime fees because of how disruptive they are physically and mentally to the care provider - your doula. If your doula must stay awake most of the night for baby care and house work, they can't take any sort of work the next day while they recover their missing sleep hours. Please reach out if you desire to switch packages and you may only pay the difference. Please note that some doulas only work day time, so if the doula you hired does not do overnight shifts, switching to another doula will not be possible last minute (within 5 days of the intended shift).

Since January 2024, Sun Life Life has approved that Doula School certified doulas (formerly Doula Training Canada) are on the list of approved providers whose clients can use their benefits for coverage IF they have that coverage in their plan! Doula School is the certifying organisation for 3 our of our 4 doulas. For some Sun Life clients, doula coverage would be included as part of their enhanced Personal Spending Account (PSA), under "Health products and services > maternity services and accessories (such as Doulas, Midwives and classes)". Other clients may be allowed to use their Health Spending Account (HSA) on doula services of any kind, and depending on your package, the available HSA could be CAD$250-500 to offset your doula costs.

We recommend 2 approaches. First, consider adding a Postpartum Doula Fund to your baby registry, and then gathering hand-me-downs for most baby items instead. When you send your registry to friends and family ahead of your baby shower, make sure to make a special note that you would prefer a cash gift so that you can enjoy with wonderful service that would make a big impact on your pregnancy, birth experience and start of your parenthood journey. Second, feel free to approach us to discuss how to split the package fee in smaller installments, specially if you are booking ahead for a long Sibling Package.

Yes. The options given in the former 2 questions still don't necessarily suit all types of families, and we believe that birth support should be as accessible as possible while still respecting the value and amount of work our doulas put in. For those in the community who are in a tight financial situation, please note that our prices have a sliding scale using the Green Bottle Method. 

The Green Bottle Method is a tool for economic solidarity created by Alexis J. Cunningfolk along with an explanatory graphic of 3 financial tiers (see image below). Since not everyone is in the same financial situation, services can reflect this by offering pricing tiers, thus bringing a little more economic justice on the table. Let us know where you fall to adjust pricing.

We are more than happy to discuss individual realities via e-mail or through the FREE discovery call that we offer for all services.